Service Delivery Manager (Evening shift)Salary: 45,500 per annum, with an annual performance bonus plus Veolia benefits and pensionHours: 40 hours per week. Monday - Friday 13:30 till 22;00 (30 minute unpaid break) Location: Westminster (across our Municipal contracts) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It''s why we''re looking for someone who''s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you;25 days of annual leave Access to our company pension schemeDiscounts on everything from groceries to well-known retailersAccess to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need toOne paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you''ll be doing;Organise resources (people, vehicles, equipment) to best effect prioritising the well-being of our people and service to our customers and communities.Ensuring training and competency checks are in place for all roles.Monitor operational performance, follow up on complaints, problem-solve for operational cha