Customer Service Advisor

Customer Service Advisor
Warmley | Up to £24,752 per year
Mon-Thurs 9-5 (or 8:30-5 with lunch), Fri 9-3
Why You''ll Love It
Join a supportive, well-established business where people come first. Enjoy free parking, a dog-friendly office, 28 days'' holiday plus Bank Holidays (3 saved for Christmas), a pension, and tech, home, and cycle-to-work schemes.
The Role
We''re after a Customer Service Advisor who loves helping people, solving problems, and keeping things running smoothly. You''ll handle customer enquiries, process orders, and make sure every client feels valued.
What You''ll Do
- Respond to calls and emails with professionalism and warmth
- Process orders, payments, and refunds accurately
- Keep clients updated and records tidy
- Support key accounts and spot sales opportunities
- Take ownership of issues and see them through
About You
- Experience in customer service or admin
- Clear communicator, organised, and detail-focused
- Confident with CRMs and Microsoft Office
- Positive, proactive, and team-minded
Please click on apply!
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