Housing Solutions Officer Havering, London Temporary Full Time - Hybrid We are seeking a dedicated and skilled Housing Solutions Officer to join a team based in Havering on a full-time temporary ongoing basis. The Housing Solutions Officer will be responsible for providing advice, assistance, and support to individuals and families seeking housing solutions, and actively working to reduce homelessness in the community. This role requires in-depth knowledge of housing legislation, and welfare benefits. This is a specialist role that works closely with homelessness, and officers work in a wide range of situations. RequirementsPrevious experience working in a similar role, preferably within housing options, homelessness prevention, or social housingKnowledge of housing legislation, policies, and procedures, including the Homelessness Reduction Act, and the Welfare Reform ActPrevious experience interviewing applicants, and provide appropriate solutionsExcellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible mannerGood organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlinesExperience providing an effective service to members of the publicRole ExpectationsInterview applicants in housing need and complete enquiries under the Housing Reduction Act 2017 to determine whether a statutory duty is owed to the applicant and provide the appropriate assistance