Customer Service AdvisorLocation: Epsom (Hybrid working available after training) Pay Rate: 12.71 per hour Hours: 37.5 hours per week - shifts between 8:00am and 8:00pm Monday to Friday, with occasional Saturdays from 9:00am to 6:00pm Contract Length: 12 weeks with the possibility of a permanent position Start Date: ASAPWe are currently recruiting Customer Service Advisors to support one of our clients based in central EpsomIn this role, you will be the first point of contact for members of the public, handling inbound enquiries about their membership, updating personal details, and assisting with general queries. As part of your training, you will also learn how to manage enquiries through web chat, email, and social media, so strong written communication skills are essential.This position is 37.5 hours per week, working shifts between 8:00am and 8:00pm Monday to Friday, with occasional Saturdays from 9:00am to 6:00pm. Hybrid working will be available once the initial training period has been completed.This is a great opportunity for someone who enjoys helping people and thrives in a fast-paced customer service environment.Key responsibilities include:Handling inbound calls from customers and members of the publicAssisting with membership enquiries and updating customer detailsResponding to queries via web chat, email, and social mediaProviding professional and friendly customer support across all channelsWhat we''re looking for:Previous experience in a customer service role