Our well known Client is looking for a highly motivated and customer-focused Customer Service to join their team. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with key clients, particularly within the German market. Key Responsibilities Manage and develop relationships with key accounts, ensuring a high level of customer satisfaction Provide exceptional customer service via phone and email to German-speaking clients Act as the main point of contact for German market enquiries and support requests Liaise closely with internal departments to ensure smooth order processing and issue resolution Requirements Fluent German (written and spoken) is essential Strong customer service Excellent communication and interpersonal skills Ability to multitask and prioritise in a busy environment Strong problem-solving skills and attention to detail Team player with the ability to collaborate across departments