Service Administrator job, Farnborough, Hampshire, paying up to £29k per annum and benefits Your new company You will be joining a well-established, forward-thinking and growing organisation based in modern offices in Farnborough. This company is known for its commitment to excellence and innovation in its service offering, offering a dynamic and supportive working environment.Your new role As a Service Administrator, you will play a pivotal role in ensuring the smooth running of operations. You''ll be responsible for a wide range of administrative tasks that support both internal teams and external clients. This is a fast-paced role that requires excellent organisational skills, attention to detail, and the ability to manage multiple priorities.Key responsibilities include:Handling and logging calls, responding to emails, and liaising with Ops ManagersManaging service updates and escalations for key customersReviewing and signing off completed servicesIssuing rotasManaging customer feedback and KPIsEditing and monitoring service schedules for teamsProviding daily service updates to clientsWhat you''ll need to succeedYou''ll need proven experience in an administration role, ideally within a technical or engineering environment. Strong communication skills, proficiency in MS Office, and the ability to work collaboratively with teams and clients are essential. Experience with customer portals and managing multiple tasks under pressure will be highly beneficial.What you''ll get