Customer Service Administrator – Alcester
£12.50 – £13.00 per hour | Immediate Start | Temp to Perm Opportunity
Are you an organised and confident communicator with strong customer service skills£ Our client in Alcester is seeking a Customer Service Administrator to join their busy team on a temporary basis, with the potential to become permanent.
The Role:
As a Customer Service Administrator, you will be the first point of contact for customers and stakeholders, handling enquiries by phone and email in a professional and friendly manner. You’ll play a key role in supporting the order process and ensuring excellent service delivery.
Key Responsibilities:

- Answering inbound calls and responding to customer emails
- Handling queries relating to orders and providing timely updates
- Liaising with stakeholders and customers to resolve issues efficiently
- Updating systems accurately and maintaining clear communication records
- Supporting general administration within the customer service team

About You:

- Excellent telephone manner and communication skills (written and verbal)
- Confident speaking with customers and stakeholders at all levels
- Strong organisational skills with attention to detail
- Previous customer service or administration experience preferred
- Proficient in Microsoft Office and general IT systems

What’s on Offer:

- £12.50 – £13.00 per hour (depending on experience)
- Immediate start available
- Potential to become a permanent role for the right candidate
- Supportive and friendly working environment

££ Location: Alcester
If you’re a customer-focused administrator looking for your next opportunity, apply today to be considered for an immediate start!