An exciting opportunity has arisen for an experienced IT Support Engineer to join a company working from a Portsmouth HQ.They provide a number of technology driven Managed ICT Services to customers covering Backup and Disaster Recovery, Desktop and Server Support, Cloud Application Support, ICT Security Management, Telephony, Network and Internet Services.This role comprises of 2nd and 3rd line responsibilities for the help desk and the candidate should be capable of taking the lead with troubleshooting issues and carrying out customer on-boarding of new customers as required.The successful candidate will be able to demonstrate advanced working knowledge of Windows Server, Office 365 and Microsoft Azure workloads as a minimum, as well as being able to provide Technical Sales support to the business development team and supporting Junior technicians through their professional development.Technical SkillsEssential - Experience in an ICT Support Help desk role supporting Microsoft Products.Essential - Experience in Supporting Windows Server environments using technologies.Essential - Experience with carrying out Office 365 migrations from On-Premise environments and other cloud providers.Essential - Experience with deploying Microsoft Azure workloads including, but not limited to, Azure Active Directory, Intune, Virtual Machines, Azure SQL.Essential - Experience with deploying and managing Backup and Disaster Recovery solutions.Desirable - Certifications in Server Administration