A brilliant opportunity has arisen in a well-established technology company based near Maidenhead for a Credit Control Team Leader position. This role is ideal for someone with similar experience looking to grow their experience and expand their career.This role offer hybrid working and on site parking! This role also offers an incentive bonus scheme.Responsibilities:Leading, mentoring, and developing a team of credit controllers, including providing regular training and supportConducting performance reviews, setting KPIs, and addressing performance issues.Managing team schedules and overseeing office attendanceEnsuring adherence to company policies and procedures for credit control and debt collection.Managing the approval process for various financial transactions (e.g., refunds, currency exchanges).Acting as the escalation point for resolving complex customer queries and complaints.Conducting regular ledger reviews with individual team members and with the Deputy Credit Control ManagerIdentifying opportunities and implementing strategies to improve operational efficiency within the credit control function.Working closely with the Deputy Credit Control Manager to ensure alignment and achieve departmental goals.Person Specification: A proven record of Credit Control work, with the ability to hit the ground runningPrevious experience managing a teamExcellent attention to detailExperience of dealing with the Public Sector (desirable)Excellent communication skills with a passio