Neighbourhood Officer

South London | 4 Days Per Week in the Office | Temp to Perm Opprtunity-

An exciting opportunity has arisen for an experienced Neighbourhood Officer to join a well-regarded Housing Association in South London on an interim basis.

This is a hands-on role suited to an experienced housing professional who is confident managing a varied neighbourhood patch and delivering a high-quality tenancy management service to residents. You will play a key role in supporting tenants, resolving complex housing issues and ensuring neighbourhood standards are maintained.

Working closely with operational teams and residents alike, you will be responsible for managing a broad range of housing management duties including tenancy management, anti-social behaviour, income recovery, estate management and resident engagement.

Key Responsibilities

• Managing a full tenancy management caseload across a designated patch
• Dealing with anti-social behaviour, neighbour disputes and tenancy breaches
• Supporting tenants with sustainment and welfare-related matters
• Managing rent arrears and income recovery processes
• Conducting estate inspections and ensuring communal areas are maintained
• Handling void inspections and supporting the lettings process
• Liaising with contractors, local authorities and external agencies
• Preparing legal documentation and attending court where required
• Promoting resident engagement and supporting tenant involvement initiatives

About You

To be considered, you will need:

• Extensive experience within social housing or neighbourhood management
• Strong knowledge of housing legislation and tenancy management
• Proven experience managing ASB and complex tenancy cases
• Experience handling rent arrears and income recovery
• Excellent communication and stakeholder management skills
• The ability to work independently whilst managing a busy and varied caseload
• Experience using housing management systems and Microsoft Office

Additional Information

• South London based
• 4 days per week office-based
• Collaborative and supportive working environment
• Immediate start available
• Competitive hourly rate depending on experience

If you are an experienced Neighbourhood Officer looking for your next interim opportunity and are comfortable working in a fast-paced housing environment, please apply with your updated CV.