Customer Success AssociateManchester (Hybrid, up to 2 days WFH)up to £30k, dependent on experience (OTE £35k uncapped).Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world-class technology.If you join us, you''ll be helping to improve the property industry for everyone. As a Customer Success Associate you''ll be ensuring our customers are getting the most out of our award-winning prospecting tool, Spectre. You''re a real self-starter, a great communicator, and a confident and talented problem-solver, who isn''t afraid of going above and beyond for our customers.This is a fast-paced role where no two days are ever the same - on any given day, you could be onboarding new clients to Spectre, troubleshooting their queries, or providing best practice guidance. You''ll also work closely with other teams across the business, giving feedback on product development and technical issues, and supporting launches of new product features.If you love autonomy, are naturally curious, and want to have a genuine impact within a rapidly growing company, we think you''d fit right in!A bit about you You have a background in Customer Success or Account ManagementYou are passionate about providing an exceptional customer experience