Join a leading market leading brand / managing key customer relationships Customer Success Manager Location: Bolton The Role Office based / hybrid / flexible working available Acting as a key link between internal departments and customers, ensuring a slick, smooth, and high-quality customer journey Managing and nurturing important key accounts with care, professionalism, and efficiency Using common sense and strong organisational skills to coordinate internal resources and manage customer expectations and timelines Prioritising and multitasking across a varied workload while maintaining attention to detail Applying operational understanding, logical thinking, and process-driven methods to deliver excellent customer outcomes Acting as an internal influencer a strong character who can engage, challenge, and motivate colleagues across departments to deliver results Bringing structure and project management discipline to ensure customer commitments are delivered on time and to standard Taking ownership of the customer experience and representing the voice of the customer within the organisation The Company hiring a Customer Success Manager This business is a leading capital equipment manufacturer with an international reputation for technological excellence. Their equipment and associated services are used by a wide range of customers across multiple industries. The company enjoys market-leading status, high staff retention, and exceptional career developme