SC Cleared User Researcher - Remote - £540/day Inside IR35We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, a strong track record of delivering insights that shape complex digital services, and experience working to GDS standards.The RoleYou will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. Working closely with delivery teams, service designers, and senior stakeholders, you will embed user-centred design principles across programmes.Key ResponsibilitiesPlanning and conducting qualitative and quantitative research, including interviews, surveys, usability testing, and field studiesAnalysing and synthesising research findings into clear, actionable insightsCreating personas, user journeys, and experience maps to inform service designAdvising on research methods, best practices, and user-centred approachesCollaborating with service designers, product teams, and stakeholders to ensure research informs decisionsSupporting accessibility, inclusivity, and regulatory compliance in digital servicesEnsuring alignment with GDS standards and government service design principlesCommunicating findings effectively to both technical and non-technical audiencesLocationFully remote (UK-based)About YouEssential Experience:Proven exp