SC Cleared Service Designer - Remote
SC Cleared Service Designer - Remote - £540/day Inside IR35We are seeking an experienced Service Designer with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with strong service design expertise, experience shaping end-to-end user journeys, and working within GDS standards and frameworks.The RoleYou will play a key role in designing and improving digital services that are effective, usable, and accessible. Collaborating closely with user researchers, interaction designers, delivery teams, and stakeholders, you will help embed user-centred design principles across programmes.Key ResponsibilitiesMapping and designing end-to-end service journeys, including touchpoints across digital and non-digital channelsCreating service blueprints, personas, and experience maps to inform design and decision-makingCollaborating with delivery teams to embed user-centred design principles in service developmentAdvising on best practices in service design and supporting continuous improvementEnsuring services meet accessibility, inclusivity, and regulatory standardsIntegrating research insights into design solutions and iterating based on user feedbackCommunicating design decisions and rationale to stakeholders across technical and non-technical teamsEnsuring alignment with GDS standards and government service design principlesLocationFully remote (UK-based)About YouEssential Experience:Proven experience as a Service Des
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