About Jumeirah and the Hotel:umeirah,agloballeaderinluxuryhospitalityandamemberofDubaiHolding,operatesan exceptionalportfolioof31properties,including33signatureFandBrestaurants,acrossthe MiddleEast,Europe,AsiaandAfrica.In1999,Jumeirahchangedthefaceofluxury hospitalitywiththeopeningoftheiconicJumeirahBurjAlArabandthebrandisnow renownedworldwideforitsdistinguishedbeachfrontresorts,esteemedcityhotelsand luxuryresidences.FromthecontemporaryMaldivianislandparadiseatJumeirahOlhahaliIslandtotheart-inspiredJumeirahCapriPalaceinItalyandthemoderntwistonaBritishclassicatJumeirahCarltonTowerinLondon,thebrandhasbecomesynonymouswithwarmand generousserviceandtheabilitytocraftdistinctiveandpurposefulexperiencesthatbringjoytoguestsfromacrosstheworld.LocatedintheheartofKnightsbridge,JumeirahCarltonTowerisalandmarkLondonaddresswhereheritagemeetscontemporaryluxury.Thehoteloffersstunningviews acrossthecity,accesstotheprivateCadoganGardens,avarietyofdiningexperiences,andarooftophealth clubandspawithLondonslargestnaturallylitswimmingpool.About the Job:An opportunity has arisen for an Waiter/tress In Room Dining to join our team in The Peak Spa, at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:Efficiently manage and process guest in-room dining orders, ensuring accuracy and timely delivery of high-quality food and beverage items.Provide personalized and attentive service to guests, addressing their preferences and special requests with a focus on exceeding expectations.Coordinate closely with the kitchen, ensuring smooth communication to guarantee accurate and timely preparation of in-room dining orders.Maintain a thorough understanding of the hotel''s room service menu, including food and beverage options, and communicate effectively with guests to assist in their selections.Handle guest inquiries and concerns promptly, demonstrating a proactive and solutions-oriented approach to ensure guest satisfaction.Uphold high standards of presentation and service etiquette when delivering orders to guest rooms, maintaining the hotel''s luxury image.About you:The ideal candidate for this position will have the following experience and qualifications:Previous experience in a similar in-room dining or food and beverage role within a luxury 5-star hotel, showcasing a strong understanding of high-end service standards.Excellent communication skills, with the ability to interact professionally and courteously with guests, taking and processing orders with attention to detail.Exceptional organizational and multitasking skills, capable of handling multiple orders and requests simultaneously in a fast-paced environment.Attention to detail in delivering in-room dining orders, ensuring accuracy in presentation and adherence to guest preferences and dietary requirements.Ability to work flexible hours, including evenings and weekends, to accommodate the varied needs of in-room dining guests.About the Benefits:Besides generous FandB benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry. This includesThis includes From Start Date:Extra Holiday for significant birthday (21, 30, 40, etc.)Life Insurance

Nest Pension

Jumeirah Perks Website Access

DiscountsFandB and Spa Treatment DiscountsOne and a half times pay for work during bank holidaysDry Cleaning of uniform or Business attireMeals on Duty

Employee Assistance ProgramWellness Benefits

Chiropodist, Flu Jabs, and more!Taxi Service After Hours

Social Events and Recognition ProgrammesOngoing Training and Development 3 Months Service:Company Sick PayTravel Card Season Ticket LoanLive Your Guest Life Stay6 Months Service:Jumeirah Discounts Stays in other HotelsCycle Scheme

Internal Transfer SchemeEye Test and Discount for VDU UsersDental Cash Back Plan1 Years Service:External Transfer Scheme2 Years Service:Group Pension Plan with enhanced contributionsIncome Protection Scheme

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