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Overview

What began in 2017 as an idea on the back of a napkin has quickly become an award-winning, fastest-growing communications firm working with some big-name consumer and B2B technology brands. At SourceCode, we’re focused on bringing brains and hustle, humanity and technology, creativity and business intelligence back to public relations.

Having worked in comms for a number of years, SourceCode’s Senior Account Managers are expected to have developed a solid media network and an aptitude for working with media to co-create stories. SourceCode’s SAMs are responsible for providing senior counsel to our clients, leading long-term strategy, creative campaign ideation and execution. Senior Account Managers are the day-to-day creative leaders, overseeing more junior team members.

What You’ll Do

Build rapport and trust with client contacts and be the primary point of contact for all tactical matters; effectively guiding and counseling clientsDevelop pitches, build accurate target media list in Muck Rack, draft thoughtful briefing materials, engage with media, build core reporter relationships, and build longer term media strategiesAnalyse Muck Rack data to draw out themes and trends and inform more effective engagement strategies, client counsel, and where pivots are neededUnderstand client roster and being strategic about leverage cross-client opportunitiesConsume industry news to understand how it might impact or connect to clients; lead fuel rapid responseEffectively track speaker/awards/events/ed cals/seasonal calendar to maximise client successResearch and identify targeted influencersSocial calendar management and content creation; build integrated strategiesLead campaign evaluation to distill and report insights to inform future client recommendationsLead the development of written communication such as press releases, blog posts, award entries/speaking submissions, and longer length technical or highly complex bylines; final editing and reviewing team contentInterview and develop thought leadership platformsBrainstorming and creative thinking; be vocal contributors across all elements of campaigns but most notably in internal and client brainstorms and planning sessions to contribute to team successCrisis counsel, conducting a risk assessment, prioritize potential risks and draft drawer statements/ comms chainsDemonstrate understanding of client goals and KPIs and build meaningful strategies for clients; build tactical monthly scopes of workManage resource allocation across accounts and help identify areas of skill set deficiency and partner with other leads to identify proper resourcesProject manage account work across teams, ensuring monthly and quarterly client KPIS are on track; ensure that entire team understands client priorities and delivers to deadlinesManage project to budget, ensuring minimal under/overservice and client satisfactionBusiness development – lead proposal development with an active role in the pitch meetingIdentify opportunities for organic growthMentor and coach junior team members for success; line management of 1-3 direct reports and assist in development of goalsIdentify developmental needs across teams and deliver agency-wide trainingsIdentify team challenges and troubleshoot problems with support from HR

Requirements

What You Have:

5+ years of professional experience, communications and client service.Experienced with industry-specific applications such as Cision, Muck Rack, Meltwater, etc.Passion for technology and/or the mechanics of integrated communications; you are fascinated by how brands and consumers interact todayWatch, read and listen to a wide range of media and have a passion for creating and you love connecting clients to the agenda of the dayAmbitious and driven, you enjoy working through complex challenges and problem solvingAccountable for your work and take ownership of assigned tasksWaiting for direction is not your style; you’re comfortable volunteering for and trying new tasksProficient in organising your own workload against priority and importanceAbility to manage your own time to ensure deadlines are metComfortable working alongside clients to share opinions and insight, collaborate and deliver updates, both positive and otherwise;Strong writing and editing skills; ability to extract insights from large amounts of informationProactively offer solutions to problems presentedAn ability to connect news/trends to clients and an understanding of media landscapeAmbitious and driven, you enjoy working through complex challenges and problem solvingDetail oriented - whether scheduling a meeting, taking meeting notes or drafting a press releaseExperience with people management; mentoring junior teams, modeling behaviors and ensuring overall team success

Benefits

Benefits:

Robust benefits programmeHoliday and paid time off minimumsCompany pension schemePrivate Health insurance including Mental Health servicesDiscretionary annual bonusWorkplace flexibility - hybrid working (currently 1 day in office)Professional learning and development platform6-month paid parental leavePaid volunteer and professional development days

Seniority level

Seniority level Mid-Senior levelEmployment type

Employment type Full-timeJob function

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