This is a permanent office-based opportunity working on a shift pattern basis.Please note that this role does not offer visa sponsorship, so you must already have the legal right to work in the UK.Salary and Benefits:The salary on offer is 29,000 per annum with monthly incentives, exceptional perks including complimentary hotel stays, dining discounts, and world-class development opportunities. Benefit from generous rewards, lifestyle perks, wellbeing support, and a strong retirement scheme.Your responsibilities will include:Managing and processing room reservations received via phone and emailBeing commercially aware by finding upselling and cross-selling opportunities to increase room revenueHandling overdue payments and any cancellation requests, in compliance with the company''s terms and conditionsSupporting other departments with administrative tasks when requiredAbout you:This is a fantastic opportunity for a proactive French and English fully fluent speaker with previous experience in luxury hotels and experience dealing with reservations and bookings, to join a well-established organisation with great benefits and career progression opportunities.Profile:Fluency in French and English, written and spokenPrevious experience in luxury hotelsPrevious experience dealing with reservations or bookingsStrong administrative and communication skillsExcellent attention to detail To apply, please send your CV in English and in Word format to Marie-Anne. languagematters is actin