Overview

Salary: £70,000 per annum. Shift hours: Full Time. General Manager – Glasgow SEC. The official catering partner is Levy; The Scottish Event Campus includes SSE Hydro, SEC Armadillo and SEC Centre. Levy aims to deliver exceptional guest experiences and high-quality food and beverage at one of Europe’s most prestigious venues.About the role: A high-profile opportunity for a dynamic, senior hospitality professional with a passion for delivering exceptional food and beverage experiences. We’re looking for a true ‘people person’ and committed ‘foodie’—someone with rounded leadership skills, commercial acumen, and a sharp eye for consistency, quality, and innovation. You’ll take full responsibility for developing and delivering a standout food and guest experience, overseeing all aspects of catering service delivery, and driving a culture of excellence.Your leadership will shape the culture and capabilities of the team while driving business growth, managing financial performance, and identifying opportunities for improvement. You’ll foster a positive, guest-focused working environment that supports excellence at every level.Responsibilities

Lead Strategic and Operational Planning: Collaborate with clients and stakeholders to define direction, drive innovation, and deliver high-impact hospitality strategies.Oversee Exceptional Service Delivery: Ensure consistent, high-quality food and service standards across all departments, championing guest experience and Levy’s culture.Drive Client and Stakeholder Relationships: Build strong partnerships with clients, ensuring catering services meet evolving needs and align with wider initiatives.Inspire and Manage High-Performing Teams: Recruit, lead, and develop a passionate team, nurturing a positive culture with a focus on performance, training, and succession.Ensure Health, Safety and Compliance: Lead a strong HSE culture, ensuring compliance with legislation and best practice.Deliver Financial Performance: Own venue PandL, budgets and cost controls, working with finance to maximise profitability and efficiency through data-led decisions.Drive Business Growth and Sales: Identify and convert new commercial opportunities, collaborating with sales and marketing teams to grow revenue and repeat business.Champion Quality and Continuous Improvement: Oversee quality control, hygiene, and operational excellence—refining processes based on data and guest feedback.Qualifications / Who you are

Experienced Operational Leader: At least 5 years’ senior-level experience in food and beverage, confidently managing large teams to deliver high standards and results.Strong Commercial Acumen: Proven PandL accountability and a strategic approach to profitability.Client-Facing and Collaborative: Ability to build credible relationships with clients, stakeholders, and internal teams with senior influence.People-Focused and Inspirational: Passionate about developing people and fostering high-performing teams.Hospitality and Food Passion: Enthusiastic about food and service with a commitment to guest experiences.Change Leader: Experience leading projects and implementing change with an agile approach.Resilient and Solutions-Oriented: Calm under pressure and proactive in solving problems.Flexible and Communicative: Excellent communication, comfortable working evenings and weekends, and able to lead from the front or support the team as needed.Benefits

Healthcare and Wellbeing – Medicash health benefits (including dental, mental health and optical for you and up to 4 children), health check with Aviva Digicare, discounts at Nuffield Health and Pure Gym, and access to our Employee Assistance Programme.Exclusive Perks and Discounts – Entertainment, shopping, telecom plans, and travel with providers like TUI and Expedia.Workplace Benefits – Meals on duty, pension, life assurance, and professional subscriptions paid.Leave and Family Support – 25 days + bank holidays, birthday leave, enhanced leave post-maternity, baby’s first birthday day off, and holiday purchase scheme.Career and Financial Support – Ongoing training and development, clear career pathways, financial wellbeing programme, and rate relief on salary finance products.About Levy

Levy, part of Compass Group, provides hospitality experiences at renowned venues and is committed to sustainability, diversity, and inclusion. Levy aims to achieve Net Zero by 2027 and ensures team members earn at least the Real Living Wage or London Living Wage.Location

Glasgow

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