IT Support Manager Location: Bradford (BD4) Hybrid: 3 days on-site Salary: 55,000- 60,000 + 550/month car allowance or company car + benefits Type: Permanent Hours: Monday-Friday, flexible within 8am-6pmAn established and growing organisation in Bradford is looking for an experienced IT Support Manager to lead their internal support function.You''ll be stepping into a business that''s investing heavily in its technology and systems, offering a rare opportunity to take ownership of the support function, build a high-performing team, and help shape the future of service delivery.Why this role?Ownership - You''ll lead a team of six, overseeing everything from first-line support to infrastructure.Impact - With big changes underway, you''ll be in a strong position to influence processes and improvements.Flexibility - Hybrid working (3 days on-site), flexible hours within standard support coverage (Mon-Fri, 8-6).What you''ll be doing:Managing and developing a small internal support teamMonitoring patterns in ticket volume and user needsCollaborating with infrastructure and software teams to resolve issuesSupporting the rollout of new hardware and systemsDriving customer service improvements across the businessWhat we''re looking for:Essential:Experience managing an IT support teamComfortable working across a range of systems and technologiesStrong working knowledge of Microsoft 365A confident and people-focused leaderFull UK driving licenceNice-to-haves:Experience supporting in-hou