Senior Operations Director – Residential and Supported Living ServicesLocation:

North London (Barnet, Enfield, Finchley, Southgate)Salary:

£65,000 – £70,000 per annum (Depending on Experience)Type:

Full-Time | Permanent | Monday–Friday, 9am–5pm + On-CallSponsorship Available

We are recruiting for a dedicated and experienced

Senior Operations Director

to lead a group of residential and supported living services for adults with learning disabilities and complex needs in North London. The role covers five care settings, including two residential homes (CQC-rated Good) and three supported living services.This is a hands-on, strategic position where you will be responsible for driving performance, maintaining compliance, and leading service improvements while working closely with senior stakeholders and frontline leaders.Key Responsibilities

Provide strategic and operational leadership across five adult care services

Line-manage two Home Managers and one Deputy Manager (Supported Living)

Increase occupancy levels and optimise fee structures (£800–900 residential / £600–700 supported)

Ensure excellent compliance with CQC and regulatory standards

Embed quality assurance systems and improve documentation processes

Promote effective multi-disciplinary working within budget

Develop KPIs and lead a culture of high performance

Build strong relationships with Local Authorities and key partners

Act as a visible and values-driven leader for quality and service-user outcomes

About You

We are looking for a

Senior Operations Director

who has:Proven experience managing multiple adult social care settings

Strong working knowledge of CQC regulations and inspections

Excellent leadership, people management, and service improvement skills

Commercial awareness, including budget control and occupancy strategy

Familiarity with care technology (e.g. Log My Care, MaxTime)

A proactive and resilient approach to leadership

A full UK driving licence and access to a car

What We Offer

Competitive salary: £65,000 – £70,000 (DOE)

Pension scheme and potential access to private healthcare

Visa sponsorship for the right candidate

Support from an established central team (HR, Finance, Clinical)

Autonomy to shape service delivery and influence group strategy

Success in This Role

Within 6 months:Stable management teams and improved supported living occupancy

Established QA processes and consistent documentation standards

Within 12 months:Strong results across key metrics (occupancy, fee generation, compliance)

Consistent positive feedback from Local Authorities and CQC

Recognition as a values-led

Senior Operations Director

with clear service impact

This is an exciting opportunity for a high-performing

Senior Operations Director

or experienced Paediatric Clinical Lead looking to step into a broader operational role with a market-leading, values-led care provider.Apply today or contact Ehsan at Leaders in Care on 07533113393 for more information.REF: LICEA#J-18808-Ljbffr