Customer Account Manager
The Rewards and Benefits on offer;Competitive starting salaryExcellent bonus schemeMonday - Friday working hours promoting a healthy work/life balanceFree ParkingCompany Pension Continuous training and development The Company you will be working for;MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Account Manager to join their team on a full time and permanent basis. This is a very exciting opportunity that offers excellent career progression and development. If you feel you have the required skills and experience, then please apply below for an immediate response!The Role you will be doing;Act as the primary point of contact, responding promptly to customers'' daily needsGenerate new business by leveraging existing and potential client networksConduct regular account reviews to ensure customer satisfaction and identify areas for improvementManage a portfolio of customer accounts, consistently meeting or exceeding sales targetsBuild and maintain strong, long-term customer relationshipsRecommend strategic actions to enhance sales performance and uncover growth opportunitiesCollaborate closely with cross-functional teams to deliver outstanding customer serviceAnalyse sales data and market trends within our CRM system to identify growth potentialMonitor and report on key account metrics, including revenue growth and customer retentionLiaise with and provide support to external account managers regarding inbound enq
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