Resident Involvement Support Officer

A West London local authority is seeking a dedicated and community-minded Resident Involvement Support Officer to join its Housing and Environments Directorate. This is a fantastic opportunity to help shape inclusive services and strengthen community connections.You''ll play a key role in supporting resident participation, managing community centres, and delivering equality and diversity initiatives. If you''re passionate about making a difference and thrive in a collaborative environment, we''d love to hear from you.Resident Involvement Support OfficerPublic Sector - Local Authority Temporary Role - 3 months (possible extension)Full Time - Monday to Friday, 35 hours per week 25 per hour PAYE / 32.53 per hour UmbrellaHybrid Working - Tuesdays, Wednesdays and Thursdays in office but flexibility is expected. As part of these in office days, there will be the need to visit community centres. IT Equipment ProvidedASAP StartKey ResponsibilitiesSupport Vulnerable Residents:Maintain and manage the list of vulnerable tenants eligible for the gardening scheme. Ensure eligibility criteria are met, respond to enquiries and complaints, and act as the main liaison with gardening contractors to ensure high-quality service delivery.Community Centre Management:Oversee the day-to-day operations of local community centres, including managing bookings, hirer agreements, invoicing, and payments. Ensure compliance documentation is up to date and that centres are safe, secure, and well-maintained.
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