Role Summary:Job Title: IT Support Engineer - 2nd and 3rd Line Support EngineerJob Type: PermanentPay: Up to £60,000 + Benefits and BonusLocation: Cheltenham (5 days on site)Security Clearance: Must be a Sole UK National (Eligible for DV Clearance)About the client:Imagine being at the absolute vanguard of digital evolution, working for a consultancy that doesn''t just navigate the future-they build it. Our client is a powerhouse in digital transformation, technical consultancy, and complex system integration, renowned for solving the "unsolvable" for the UK''s most critical sectors. They operate as an elite engineering hub where mission-critical projects meet cutting-edge innovation. With a culture rooted in agility and excellence, they provide the backbone for high-stakes environments, ensuring that the technology protecting and powering the nation is always ten steps ahead. If you want to work where your input directly impacts national-scale infrastructure within a high-calibre, collaborative team, this is the place.About the job:This is a pivotal role for an aspiring engineer to bridge the gap between core support and high-level infrastructure engineering. You will be embedded within a high-security environment, taking ownership of a modern Microsoft ecosystem. This isn''t just about fixing tickets; it''s about managing a sophisticated tech stack involving Azure, Intune, and advanced security tooling. You will be the go-to person for troubleshooting desktop environments wh