IT Support Engineer - Immervox, a growing Managed Service Provider based in Basildon, Essex is looking for an experienced IT Support Engineer to join their friendly and professional team on a full-time, permanent basis.Fantastic company benefits include:Competitive Salary: £30,000 £35,000 per annum (depending on experience)Holiday: 21 days annual leave plus 8 bank holidaysPension: Company pension schemeFree Parking: Onsite parking availableEmployee extras such as: Gym membership contribution after 6-month probation, ongoing training and professional development, exposure to a wide range of technologies and client environments, supportive, close-knit team culture, hybrid working opportunities where appropriate.About the role:As an IT Support Engineer, you will play a key role in delivering high-quality technical support to a diverse client base. This role combines remote support with regular onsite visits, providing variety and hands-on experience across different environments. You will be responsible for troubleshooting issues, maintaining IT systems, and ensuring clients receive clear communication and timely resolutions in line with service level agreements. The working hours for this role are Monday to Friday, 9am 5.30pm.Main duties and responsibilities:Provide remote and onsite technical support across client environmentsAct as a key point of contact for clients, delivering clear and professional communicationSupport end-user devices including desktops, laptops, printers,