Job Title: Service Advisor Location: Basingstoke Salary: £30,000 basic salary with a competitive bonus scheme - £40,000 OTE. Hours: Monday to Friday 1 in 4 Saturday mornings We are currently recruiting for an experienced Service Advisor to join our client in the Basingstoke area. You will be joining well-established, family-run dealer group with an amazing front of house service team, a dealership with an excellent reputation and industry leading brands. You will need to be well versed in delivering high levels of customer satisfaction in an exciting, busy and friendly environment. Working within a dedicated, experienced team, you will be responsible for ensuring the workflow of the department, providing your customers with a high level of detailed and timely communication, while also hitting and exceeding targets and up selling our full range of aftersales services. Responsibilities of Service Advisor: Booking in vehicles for service, maintenance and repair. Greeting customers and processing all necessary documentation prior to work commencement. Keeping customers informed as work is progressed on their vehicles. Explaining the need for any additional work identified on the vehicle. Obtaining authorisation for any additional work identified. Actively marketing specific aftersales products to customers. Raising invoices on the completion of the agreed work. Ensuring that vehicles are completed and returned in the required time scales. Handing back vehicles and providi