ROLE: Technical Support Engineer HOURS: 40 hours per week, Monday - Friday SALARY: £40,000 - £45,000 dependent on experience, Company Vehicle and excellent benefits BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Field Based - Office Site, DewesburyEurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.We are delighted to be recruiting for an additional Technical Support Engineer to join Alunet, part of the Eurocell Group.This role will play a key part in supporting both our external customers and our internal Sales Team.As a Technical Support Engineer, you will provide expert guidance and strategic leadership across all technical support and training activities within Allunet. You will support customers with technical queries, product understanding, and first-time installations, ensuring they receive an exceptional experience and the highest standard of technical assistance. WHAT OUR TECHNICAL SUPPORT ENGINEERS DO: Provide comprehensive technical support across the businessEnsure timely and effective resolution of issuesCoach, mentor, and upskill internal teams to strengthen technical capabilityDrive continuous improvementLead and support colleagues to work innovatively, promoting collaboration across and between teamsDeliver hands-