Senior Operations ManagerLocation: Field-based across the region (Head Office: Mundells, Welwyn Garden City)Salary Range: £43,591 - £49,014 per Annum (DOE)Salary Grade: M1Car allowance: £2,000 per AnnumHours: Full-time, 37 hours per weekContract: PermanentReports to: Regional Operations ManagerLead High-Quality Operational Delivery Across a Multi-Site Catering PortfolioAre you an experienced multi-site operations leader who thrives on delivering exceptional food, service and safety standards? HCL is seeking a Senior Operations Manager to oversee a portfolio of primary and secondary school contracts, leading Operations Managers and ensuring schools receive high-quality, nutritious and engaging food experiences.What You''ll LeadOperational performance across a large multi-site portfolio, ensuring consistent food, service and safety standards.A team of Operations Managers and mobile workforce, providing coaching, development and performance oversight.Strategic relationships with clients, acting as a senior escalation point for service reviews and queries.Commercial performance, including food and labour cost control and contract retention.Mobilisation of new contracts, ensuring full operational readiness and compliance.Digital adoption across sites, ensuring accurate reporting and effective use of company systems.What You''ll BringExperience leading multi-site operations in education or contract catering.Strong commercial acumen including pricing, contract variations and budgeti