OverviewLead Business Analyst (Digital) PA25DBARQ3002 – Join SSandC Technologies as a Lead Business Systems Analyst driving digital product initiatives. You will ensure requirements are captured, documented, and prioritised in alignment with product strategy, acting as a liaison between technical teams, business stakeholders, and end-users to drive the development, enhancement, testing, and delivery of digital products within an Agile framework. This role involves creating high-quality documentation, including API integrations, and leveraging your expertise to guide projects to success. As a leader, you will mentor team members and contribute to process improvement initiatives while representing the Digital Product and Innovation team.

ResponsibilitiesRequirements Management

Collaborate with stakeholders to identify, analyse, and prioritise requirements for new and existing deliveries

Lead and facilitate workshops/meetings to gather requirements and present solutions confidently to internal and external stakeholders

Document and manage API requirements, ensuring alignment with REST/GraphQL principles and system capabilities

Develop and maintain business artefacts such as user journeys, process maps, and capability models

Delivery and Collaboration

Act as a key interface across the enterprise, ensuring effective cross-communication of requirements, needs, and concepts

Work closely with the scrum team, ensuring adherence to Agile best practices and timely delivery of high-quality solutions

Support in-sprint testing, including planning, coordination, and execution to ensure system changes align with user story outcomes

Provide post-implementation support, including system and user acceptance testing and early life support

Stakeholder Engagement

Build strong collaborative relationships with internal and external stakeholders, providing consultancy to ensure successful project delivery

Act as a champion for process improvement and innovation within the Digital Product and Innovation team

Keep all stakeholders informed of progress, risks, and issues, ensuring effective communication and transparency

Technical Expertise

Leverage knowledge of API principles (REST/GraphQL), web technologies (e.g., cookies, HTML, JSON), and authentication protocols (e.g., OAuth2, SAML)

Utilise your expertise in regulations and processes to guide the development of compliant and user-focused solutions

Stay up to date with market trends, regulatory changes, and industry best practices to inform product enhancements and strategies

Contribute to the evaluation of key technology providers and operating models to support product innovation

Leadership and Mentorship

Mentor and guide junior business analysts, sharing knowledge and best practices to enhance team performance

Take ownership of deliverables, ensuring quality standards and timelines are met consistently

Foster a culture of continuous improvement, advocating for change and driving team development

Core RequirementsRegulatory

Exercise due care and diligence to ensure areas of responsibility are organised and controlled

Uphold responsibilities for risk management and business continuity practices

Comply with relevant Client Asset, Data Protection, and Financial Crime Prevention regulations

Quality

Deliver services with 100% accuracy and timeliness, ensuring high-quality outputs

Continuously review and enhance processes to improve individual and team performance

Demonstrate integrity and professionalism in all duties

What You Will Bring

Over 5 years’ experience or familiarity with investment funds, asset management processes, financial product lifecycle, and relevant regulations

Experienced and proven record of delivering products

Proven IT analytical skills based on various analysis methodologies

Understanding of API principles such as REST / GraphQL

Strong and proven interpersonal skills

Excellent verbal and written communication skills

Good influencer and negotiator

Proven champion of change

Self-motivated

Ability to lead and take ownership

Strong sense of ownership to ensure a high quality deliverable

Working experience of Analysis and Design methodology

Hands-on experience of working in Agile methodology (e.g., Scrum, SAFe) and Agile Tools (Jira, Confluence)

Experience with digital portal platforms (Web/Mobile App)

Desirable

Machine Learning experience

Experience of UX/UI design

Basic AS400 and SQL skills or their equivalents

Experience delivering digital products within financial services

Understanding of key technology providers and varying

Understanding and working knowledge of business architecture methodology (capability models/ user journeys etc.)

Understanding of SSandC systems and technology infrastructure, both current and proposed

Previous experience within financial services change environment

Knowledge of Transfer Agency operations

Equal Employment OpportunitySSandC Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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