Application Support Engineer
Application Support Engineer - Intelligent Automation Hybrid - Bedford (UK) Up to £37,000 + benefitsOur client is looking for an Application Support Engineer with a strong data-focused mindset to support intelligent automation and low-code platforms used by enterprise customers.This role is ideal for someone from an application or software support background who regularly works with data, records, databases, and system outputs as part of troubleshooting and customer support. The RoleYou''ll act as a technical point of contact for customers, diagnosing application issues with a particular focus on data accuracy, structure, and flow through systems.Key responsibilities include: Providing 1st/2nd line application support for automation and low-code platformsInvestigating incidents by analysing data records, logs, system outputs, and error messagesIdentifying and resolving data-related issues such as validation errors, incorrect mappings, or corrupted recordsQuerying, filtering, and validating data to support root-cause analysisSupporting customers with data-driven application issues, explaining findings clearlyWorking with internal technical teams to resolve complex data or configuration problemsManaging incidents and service requests in line with SLA targetsApplying configuration changes, system updates, and fixes where requiredMaintaining detailed case notes and contributing to knowledge bases and data-related documentation What We''re Looking ForEssential experience: Backgro
Other jobs of interest...
Perform a fresh search...
-
Create your ideal job search criteria by
completing our quick and simple form and
receive daily job alerts tailored to you!