Our local authority client based in West London are urgently seeking an experienced Employee Relations Manager. Purpose of Job To deliver a customer focussed professional ER service, working within the People Policy Framework and overseeing and undertaking employee relations casework, in all areas of dispute, attendance management etc. To ensure that clear, balanced and professional advice and guidance is provided, in line with all policies and ER support is provided to services, as defined and required. The role will identify where opportunities to develop and improve HR policy and practice are identified, there is a responsibility to look to apply these across all partners to support the delivery of co-ordinated solutions and align HR policy, and practice to simplify, standardise and enhance HR service provision. The postholder will work with a Senior HR Advisor and shared HR and OD apprentice and work with the wider team to manage work allocation. When required, work with external or other support e.g. legal, LBS and other partners to improve and enhance the ER and wider People and OD service provision. Key Accountabilities Policy Implementation and culture change Following introduction of new employment policies in 2023/24, the role will: work with our employment policies and approach to casework management Facilitate informal resolution, where possible and appropriate to do so Influence delivery from our shared service operations to and for RBK requirements in a p