JOB PURPOSE The People and Learning Manager supports the delivery and ongoing development of the organisation s Learning and Development (LandD) approach, combining practical delivery with scope to shape and improve learning initiatives. Working closely with the Head of People Services, the postholder will design, deliver and evaluate inclusive and impactful learning programmes that build organisational capability, support leadership development, and enhance the experience of both employees and volunteers. This role also oversees training administration for staff and volunteers, ensuring that all learning activities are well-coordinated, effectively promoted and accurately recorded to support meaningful reporting and continuous improvement. Alongside this, the role will contribute to the wider People agenda by embedding learning and development into core HR practices by supporting managers through coaching, contributing to employee relations matters with a developmental lens, and supporting people projects. The role works collaboratively with the People Services team to ensure a consistent and joined-up approach to people development and practices across the organisation. MAIN DUTIES Learning and Development (Staff and Volunteers) Design, deliver, and continuously improve the organisation s LandD offer for staff and volunteers, aligned with organisational priorities and plans. Design and deliver practical training and guidance to managers on effective people m