Do you have a proven track record of delivering expert levels of technical support to scientists or highly technical professionals working within RandD, laboratories and manufacturing? Working for this successful, innovative and creative company, your key responsibilities will include; Providing technical support to clients via phone, email, and on-site visits. Offering expert guidance on the setup, calibration, and maintenance of equipment. Analysing customer requirements and recommending appropriate products and solutions based on their chemistry-related needs. Delivering product training. Collaborating with the sales and engineering teams to address technical challenges and improve product capabilities. Requirements: Degree qualified in Chemistry, Physical Sciences, Biotechnology or similar science related areas. Prior experience in a technical support, laboratory technician, or similar role would be advantageous. Excellent communication skills and the ability to explain complex technical concepts in a simple and clear manner. Ability to work independently and as part of a team to resolve customer issues effectively. Comfortable working with laboratory instruments, and familiarity with laboratory practices and safety standards. Proficiency in Microsoft Office and highly organised. Client focussed and a proactive approach to problem solving. A keen interest and enthusiasm for chemistry and laboratory technology. A friendly and supportive team, great package/benefits and