Do you have a background in heavy plant or off highway vehicle diagnostics and customer support, we are looking for a Technical Support Engineer to provide expert assistance to their external customer base and internal departments.

Technical Support Engineer – Off Highway Vehicles / Heavy Plant & Equipment
Salary: £40-50,000 benefits
Location: Cambridge

Working in a small team of dedicated Technical Support Engineers you will be responsible for specific product range for a major vehicle manufacturer & distributor, acting as the subject matter technical expert for the range of construction vehicles.   
The main duties will be to provide specialist technical support for your product portfolio, to ensure internal customers and external customers receive exceptional service and experience optimal performance from their machinery. Technical queries could range from simple oil specification or torque setting questions to complex diagnostic issues which may need further research, analysis and investigation.
If you have strong diagnostics and customer support experience, this is the perfect opportunity to take your career to the next level working for a leading provider of construction and off highway heavy plant & equipment.
 
Core competencies for this role include:  
o Experienced in heavy plant or similar construction machinery highly desirable. Anyone with knowledge of CAT, Develon, Doosan, Hitachi, Volvo, Komatsu, Leibheer, Terex, Hydrema would be a good fit.  However is you have worked on commercial vehicles, agricultural plant or military vehicles or similar, we would be keen to speak with you.
o Previous experience working in the capacity as Service Engineer, Workshop Engineer or Support Engineer is highly desirable.
o Proven technical diagnostic and problem solving ability  
o An enquiring mind set, willing to learn new technology and ability to absorb and disseminate information effectively.
o Apprentice trained or time served with a suitable engineering qualification – NVQ, C&G, BTEC, Degree level
o Excellent communication skills both verbally and in writing is essential. Strong IT skills are required.
o Team player, willing to be flexible depending upon job requirements.  
 
The opportunity:
This is an excellent opportunity for an experienced engineer to be part of an stable and successful organisation offering full product training plus future professional & career development opportunities. In return our client is offering a good salary plus benefits package to include excellent contributary pension scheme, onsite car parking, 33 days holiday, medical plans, family events.
Apply on-line or call Robert Wigley for a confidential discussion    technical-network.co.uk
Technical Network recruits Engineers and Managers for the automotive, aerospace, electrical / electronic technology, energy, engineering and manufacturing, with a portfolio of services including advertising search, permanent and contract recruitment services.