Sales and Account Manager 30,000 - 35,000 per annum plus commission Chelmsford, Essex Monday-Friday, 8am-5pm Must drive and have access to a vehicle due to the location of the business Are you ready to take your sales career to new heights? Join my clients'' dynamic team as a Sales and Account Manager and become the heartbeat of customer relationships! In this role, you''ll be the first point of contact for their valued clients, delivering a seamless service experience from onboarding through to ongoing management. Your mission? Drive customer satisfaction and support the business'' growth while managing a defined territory from their head office in Chelmsford!Key Responsibilities:Serve as the primary point of contact for clients, building strong, lasting relationships and proactively managing their accounts.Oversee a designated customer base from our head office, ensuring consistent engagement and support.Identify opportunities to upsell care packages and service/maintenance agreements, helping customers optimise their solutions.Work closely with the Business Development Managers to assist with new account acquisitions and drive sales opportunities.Ensure customers are aware of and engaged with the service and maintenance offerings, supporting contract renewals and customer satisfaction.Address queries, resolve customer issues promptly, and ensure a positive experience.Work with internal sales, technical, and marketing teams to ensure the smooth delivery of solutions tail