Role: Sales and Customer Service RepresentativeLocation: Liverpool, HybridSalary: 25,877 - 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role.Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm.The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture.The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers.What you will be doing:Quoting and closing new or renewal business enquiresBuilding and maintaining long-standing client relationshipsAmending customer policies, payments and schedulesRetaining existing clients at renewalSupporting customers with existing policy amendmentsWorking towards individual and team targetsProviding excellent rapport building skills.Handling sensitive information and following data protection principlesAdhering to strict FCA guidelinesProviding a professional service and promoting our brand in a positive mannerWe are looking for colleagues who are:As well as a passion for the job, below are the skills we are looking for to be successful in the role:A positive "can do" attitudeExcellent verbal and written communication skillsGreat listening skillsHigh level of accuracy and attention to detailGood probl