Huntswood is working with a leading financial institution to enhance their commercial banking customer experience and we''re looking for knowledgeable and confident customer service agents for this great opportunity. In this role, you''ll be supporting commercial clients as they navigate updates to financial products and payment services. This is a chance to bring your banking experience to a role where service excellence, accuracy, and relationship-building matter. You''ll support customers on the phone offering clear guidance, solving tricky questions, and making sure every client has a smooth, professional experience.Where You''ll WorkYou''ll join the client''s newly refurbished, campus-style headquarters in Knutsford-designed to foster collaboration and high performance. Following an initial 3 week in office training period, you''ll then transition to a hybrid/ schedule, giving you the best of both worlds. Please note the client site is only accessible by car. Contract HighlightsStart Date: 13 April 2026Day Rate: £155 (via Husp Umbrella - support available)Hours: 35 per week, Monday-Friday, shifts between 8am-7pmContract Length: Until December 2026Who We''re Looking ForWe''re seeking professionals who bring:A strong background in customer service within financial services or bankingExperience supporting commercial or business banking clients would be highly advantageousConfident communication skills and a consultative approachComfort working towards targets and KPIs withi