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ServiceNow Developer

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VIRTUS Data Centres .This is an exciting time to join IT Operations. We are recruiting for a ServiceNow Developer to join our Application Services team. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by VIRTUS to support its external customers and internal staff. The role requires you to work closely with team members, stakeholders and end users to provide application support, system development, delivery, testing and documentation.The applicant will need to have hands-on experience of designing and developing solutions, writing and maintaining code and taking this through the test and deployment process. The role will report into our UK-based VP IT and Improvement, working closely and partnering with colleagues in technical operations and other departments.Duties and Responsibilities

Configuration of ServiceNow using an Agile development methodologyDevelop and maintain workflows and scripts across existing ServiceNow applications, with a view to automating and improving business processesSupport business processes including Incident, Change, Problem, Demand and Project ManagementContinuously improving the platform offering and collaborating with other areas of the Applications team to ensure ServiceNow is being used to its full potentialLiaise with business stakeholders to understand and document requirements, agree acceptance criteria, and work with the team to ensure the backlog is well managed and the right solutions are deliveredManaging system upgrades and user acceptance testingMaintain a thorough testing protocol for any system changesIn line with VIRTUS’s Vetting Policy, the successful applicant must be willing to undergo a BS7858 screening process.Additional Information

This is a hybrid role, with regular travel to data centres based around London, and occasional travel into central London required.Position comes with an on-call element, which will require the post holder to participate in an out-of-hours on-call escalation rota.VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.We reserve the right to close this post for applications should sufficient applications be received.Search Firm Representatives Please Read Carefully

VIRTUS Data Centres does not accept unsolicited support from search firms for employment openings. CVs/resumes submitted by search firms to any VIRTUS employee without an active, written search agreement for a specified role will become the property of VIRTUS. No fees will be paid for candidates hired from agency submissions made without such an agreement. Existing agency partnerships must adhere to position-specific terms outlined in their agreements. Please refrain from calling or emailing regarding this matter.Seniority level

Not ApplicableEmployment type

Full-timeJob function

Engineering and Information TechnologyIndustries

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