Role: Service CoordinatorLocation: Milton KeynesHours: 8.30am to 5.30pm Salary: £27,000 to £28,000 DOE Fully office-based roleAn excellent opportunity has now arisen for a Service Coordinator to join a successful and growing team in Milton Keynes.Who are we?We are a forward-thinking business with a strong reputation in our industry. This role sits within a modern, professional office environment and plays a key part in ensuring our customers receive first-class service support.Benefits: Competitive salary with annual company bonus25 days holiday + UK bank holidaysCompany pension contributions (4%)Private healthcare via Bupa for you and your familyPrivate dental cover via Bupa for you and your partnerLife assurance (4 x salary)Employee assistance programme and wellbeing hubCycle to work schemeAnnual sight tests (£40 contribution)Tradepoint (BandQ) loyalty card 10% discountBirthday and work anniversary vouchersDiscounts portal and personalised financial and mortgage adviceOngoing training and a supportive learning environment Duties of a Service Coordinator: Act as the first point of contact for incoming service callsEfficiently schedule engineers and plan workloadsCommunicate with customers to provide updates and manage expectationsEnsure all service jobs are logged, tracked, and billed correctlyPrepare service billing and remedial quotes within given timeframesSupport engineers in the field and balance technician workloadsLiaise with managers to plan service jobs and coordin