Customer Service Advisor - Nordics Language required

Customer Service Specialist - Nordics Language Required!Are you a passionate individual fluent in any of the Nordic languages and English?Do you thrive in a dynamic environment where your customer service skills can shine?If so, we have the perfect opportunity for you! A very close client of mine we have successfully supported for a few years now, is on the lookout for a Nordics Customer Service Specialist to join their team in Kingston.Why apply for this role?Located in Kingston, working 9am to 5pm, Monday to FridaySalary Range: 28,000 - 32,000 annuallyWork Flexibility: Remote working until November, hybrid thereafter which includes 2 days at homeGenerous Benefits: On-site parking, medical insurance, pension, life assurance, bonus incentive, 25 days plus BH and fantastic on-site facilities including pay day pastries.You will be part of a supportive and collaborative team that values continuous improvement and innovation Your Role:As the Nordic Customer Service Specialist, you will play a crucial role in delivering world-class customer service excellence. Your key responsibilities will include:Building and managing relationships with customers to drive business growth.Proactively managing customer queries and ensuring timely resolutions.Collaborating with sales, technical, logistics, and finance teams to resolve issues efficiently.Monitoring stock levels and ensuring customers are well-informed about product offerings.Taking ownership of customer inquiries, ensuring a service
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