Housing Repairs Co-ordinators

Description Our local government clients are recruiting Housing Repairs Co-ordinators. To plan and co-ordinate the working day of Operatives to ensure all works are appointed to the satisfaction of the customer, while maximising efficiency and completing each task within the specified time allocations. Responsibility To ensure all trade resources are utilised to their full potential, while maintaining customer focus and seeking to enhance the customer experience. To actively manage the workload of multiple operatives, monitoring timings and ensuring job completion by the end of each working day. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. Relevant professional level qualification or equivalent experience TQ2 or equivalent Information Technology skills. Advanced Microsoft Office (Word, Excel, Outlook), social media and accounting software. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Successful candidates will have: Knowledge of the main issues affecting social housing. Proven experience of working within a responsive repairs environment and housing management systems. Typing speed 30 words per minute with good attention to detail to be tested Ability to write reports and draft formal documents, correspondence letters Proven experience in administering a Repairs Scheduling System. Experience in dealing with all aspects of building maintenance and repairs in a busy e
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