Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position.

Job Description

Job Title: Sales Support Administrator
Reports to: Sales Manager

Working hours: 37.5 flexibility between 8am – 6pm

Salary: up to £28,000, plus benefits

Overview

The Sales Support Administrator plays a vital role within the Sales & Marketing team, ensuring the smooth running of day-to-day operations. This position provides essential administrative and coordination support, enabling the sales team to focus on building relationships and achieving targets. You will be the first point of contact for customer queries, support the preparation of quotes and proposals, and help maintain accurate sales records and reports.

Key Responsibilities

• Handle incoming phone calls and emails, ensuring enquiries are managed professionally and efficiently.

• Schedule and coordinate account management appointments and meetings.

• Maintain and update customer records in the CRM system.

• Support research activities to identify and qualify potential customers.

• Assist in creating sales presentations, proposals, and marketing collateral.

• Support the preparation of quotes, contracts, and agreements.

• Liaise with suppliers to assist with procurement of hardware and services.

• Collaborate with internal departments to resolve administrative issues and customer queries.

• Assist with sales reporting, data analysis, and pipeline tracking.

Skills & Experience

• Excellent written and verbal communication skills.

• Strong customer service orientation and a professional telephone manner.

• Proactive problem-solving and interpersonal skills.

• Strong organisational skills and attention to detail.

• Confident using CRM systems and Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Previous experience in a sales support, customer service, or administrative role is desirable

What our client offers

• A dynamic and supportive work environment focused on innovation and continuous improvement.
• Opportunities for professional development and certification.
• Flexible working arrangements.
• The chance to work on impactful projects that drive real change for clients and internal teams.
• Can be mostly remote.
• 25 days holiday - Westfield Health.