IT Support TechnicianWorking Hours: 9:00am 5:30pm; Monday FridayLocation: Based at our client s office in Shenley (Occasional visits to clients within Hertfordshire, London and Essex); Work from home up to 2 days per week (after probation period)Salary and Benefits: Annual Salary £28,000 £35,000; 20 days holiday plus public holidays; Pension; Health Insurance; Gym Membership optionsThe CompanyOur client is a Managed Service Provider offering support, consultancy and cloud services. Since 2010, they have become a trusted partner for small and medium businesses focused in London, Hertfordshire and Essex.They are a small technical team where everyone contributes across support, projects and client work. You''ll have the opportunity to make a real impact and be valued for your contributions every step of the way. Their Engineers work closely with clients to deliver practical solutions and responsive support.The RoleOur client is looking for an IT Support Technician to join their small technical team, taking ownership of support requests and helping deliver projects for their clients.You will work directly with users and take responsibility for troubleshooting problems, supporting Microsoft 365 environments, and ensuring client systems continue running smoothly.Alongside support work, you will also have opportunities to work on projects such as:Microsoft Intune deployments.Security improvements including MFA and Conditional Access.Device lifecycle management and onboarding/offboar