Permanent
Sales Advisor
Mansfield
224994752
Posted 1 week ago
Location: BM Catalysts, Mansfield site
Job Type: Full-time
Hours: Monday to Friday, 08:30 – 17:00 (40 hours per week)
About the Role
BM Catalysts is a leading manufacturing company specialising in catalytic converter systems for the automotive aftermarket across the UK and Europe. Due to continued growth, we are seeking a proactive and customer-focused individual to join our Internal Sales team.
This is a fast-paced, office-based role where you will provide high-quality customer service and administrative support to both UK and international customers.
Key Responsibilities
- Handling incoming telephone and email enquiries
- Processing customer orders accurately and efficiently
- Liaising with couriers to track deliveries and resolve issues
- Responding to product application and pricing enquiries
- Managing warranty returns
- Maintaining and updating records using Microsoft Excel and Office systems
About You
- Previous customer service experience is essential
- Strong communication skills, both verbal and written
- Excellent attention to detail and organisational skills
- Confident using Microsoft Excel and Microsoft Office (minimum 1 year experience required)
- Administrative experience is desirable
- Ability to work effectively in a fast-paced team environment
What We Offer
- Full training and ongoing support
- Friendly, close-knit team environment
- Free on-site parking
- 28 days holiday (inclusive of bank holidays)
- No weekend work
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