Housing Officer - Temporary Contract Join a leading housing provider in South London as a Temporary Housing Officer We are seeking a highly skilled and experienced Housing Officer to join our dynamic customer services team on a temporary contract basis. As a Housing Officer, you will play a vital role in delivering high-quality services to our residents, ensuring that our homes are well-maintained and trusted by the community. About the Role: As a Temporary Housing Officer, you will be responsible for: Responding to general enquiries and providing advice to residents Processing mutual exchanges, successions, and other types of assignments Building effective relationships with residents and other stakeholders Collaborating with managing agents, the Resident Support Team, and other departments to address safeguarding issues and ensure residents receive necessary help Resolving maintenance issues with the Estate Standards Team Partnering with the Community Safety Team to log cases and conduct joint investigations Progressing tenancy enforcement action and managing legal cases with support from the Legal Team Conducting tenancy visits and ensuring issues such as repairs or safeguarding concerns are addressed Reviewing service charge bills and addressing any discrepancies Supporting the management of empty homes and collaborating with the Repair and Allocations Teams Conducting viewings and sign-ups, ensuring a seamless customer experience What We Offer: A competitive hourly rate