CRM Product Owner | CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £45,000We''re supporting a newly formed, fast-growing digital product hub of a global not-for-profit organisation. As part of their continued transformation, they''re hiring a CRM Product Owner to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement with schools.The role: You''ll take ownership of CRM-based digital tools used by internal teams, manage the full product life cycle, and collaborate with 15+ departments to improve operational efficiency. These are pivotal roles in a highly cross-functional environment, shaping the future of how the organisation engages with schools around the world.The skills and experience we are looking for:Hands-on experience using CRM as the core product platform (essential)Confident communicator with internal stakeholders across sales, marketing, customer success, and operationsExperience in internal business operations and process improvementProven background in product delivery - from discovery to releaseFamiliarity with Agile ways of working and product backlog managementStrong communication skills, both written and oral.Working pattern: Hybrid - 1 day per week in the Cardiff office.Alongside the salary, the benefits include:10% employer pension contribution25 Days annual leave, plus public holidaysLife assurance 4x annual salaryFlexi-timePaid volunteering