Customer Service Advisor Haringey Contract 20 hours per week £13.85 per hour Our client is looking for an experienced Customer Service Advisor This placement supports the front-line customer service team at Wood Green Library, helping residents access services and navigate council systems. Duties will include: Issue Qmatic tickets and book appointments Shadow reception staff and triage customer queues Advise residents on common queries Assist with online applications and troubleshooting Develop confidence in managing a busy reception This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs Experience and Qualifications: You do not need any previous experience; however, the placement must be relevant to your future career goals. We are looking for someone who will commit to the full length of the placement with a can-do attitude and willingness to learn, take instructions, and work in a diverse cultural environment. We are looking for someone who is: Confident and good with people Willing to help and handle stressful situations A strong communicator with a helpful attitude Preferably aged 19+ due to the nature of the role Support During Placement: You will receive 1-1 guidance, attend an induction day, and receive training in safeguarding, GDPR, health and safety, and IT packages. You will also receive training for the following: Understanding Safeguarding Unconscious Bias Display Screen Equipmen