Customs Broker / Customer Services Coordinator - LogisticsSalary: £26,000 - £29,333 (DOE)Location: IpswichSector: Shipping Logistics Supply ChainJob Type: Full-time, PermanentAre you experienced within shipping or logistics and looking to develop your career with a global leader?Do you thrive in a customer-focused role where attention to detail and communication are key?We''re partnering with a world-renowned logistics organisation to recruit a Customs Broker / Customer Services Coordinator. This is an excellent opportunity for someone with solid shipping/logistics knowledge who is keen to learn, grow, and build a long-term career within a supportive, development-driven environment.The RoleAs the Customs Broker / Customer Services Coordinator, you will:Act as the main point of contact for nominated customers, ensuring their needs are fully understood and met in line with SOPs.Capture and maintain accurate shipment and customs details, following internal procedures.Support with updating service information, SOPs and IOPs where required.Build and maintain strong, professional relationships with customers and internal global teams.Respond to queries from colleagues, customs, and customers quickly and effectively.Attend customer meetings as needed.What We''re Looking ForEssential:Experience within shipping, logistics, freight forwarding or supply chain.Strong customer service skills - helpful, proactive, and solutions-focused.Confident IT skills including Excel, Outlook and other