Account ManagerLocation: Remote / Hybrid (on-site travel when required)Salary: £26,000 - £30,000 per annum + performance-related bonusAbout the OpportunityCTA is looking for an ambitious and customer-focused Account Manager to join a growing business solutions and technology services organisation. The company supports organisations through digital transformation, operational improvement, and technology-driven solutions across a range of sectors. This role is ideal for someone looking to build a long-term career in account management and customer success. You''ll gain hands-on commercial experience, work closely with senior stakeholders, and develop the skills needed to progress into more advanced client-facing or commercial positions.Key ResponsibilitiesManage and develop a portfolio of existing customer accountsBuild and maintain strong long-term client relationshipsLead renewal conversations and support customer retentionIdentify opportunities for account growth through upselling and cross-sellingWork closely with internal teams to ensure smooth service deliveryConduct regular customer reviews and account check-insMaintain accurate account records and forecasting informationRespond proactively to customer feedback and resolve issues effectivelyEssential Skills and ExperiencePrevious experience in an account management, customer-facing, or commercial roleStrong communication and relationship-building skillsCommercial mindset with an interest in business growthHighly organise