Business Support Manager Ely, Cambridgeshire 50,000- 55,000Monday-Friday Days Benefits:- Pension Scheme, X4 Life Assurance, Bonus SchemeBUPA Healthcare, 24/7 EAP, Long-Service-Rewards25 Days Holiday + Bank Holidays Our client is a leading global packaging manufacturer, with a reputation for product quality, which is second to none and industry leading standards. They are looking for an experienced Business Support Manager to lead their internal sales team. Role and Responsibilities: Responsible for managing an internal sales team of 7 peopleMotivate, coach, guide and lead a team of driven individualsWorking closely with the senior management teams, account managers finance and supply chainBuilding and maintaining regional customer accountsIdentify areas for business growth and resolve any customer issuesEnsure that the internal sales team process orders through the CRM systemCarry out team meetings, monitor internal KPi''s, prioritise work, procedures and contractsStaff training, appraisals, disciplinaries, recruitment, grievances, return to workImprove customer relations, decrease aged debt/stock, streamline work processesRecommend changes to improve methods, procedures, efficiency Knowledge, Skills and Experience: Must be a self-starter, driven, organised, dynamic, results orientated personIdeally have worked in FMCG / manufacturing environmentBeneficial if managed accounts for blue-chip customersMust have experience of managing an internal sales team previouslyFinancial a