IT Support Apprenticeship 20-25k Permanent Berkshire IT Support Apprentice, training provided Do you have a passion for technology? Are you ready to turn your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in Berkshire or Leeds Yorkshire and the role is full time office based. About the Role As an IT Support Apprentice, you will join a dynamic and supportive team, developing essential IT skills while working on real-world projects. Your key responsibilities will include: Providing technical support for IT and Assisting in customer projects and IT service activities, Handling helpdesk calls and emails, ensuring timely responses, managing and resolving first-line support queries Gaining experience in networking, security, and cloud services What We''re Looking For GCSE Grade C/4 or above in Maths and English (or equivalent) GCSE, BTEC, or A Level in ICT (preferred) OR hands-on experience with IT systems A passionate, motivated individual eager to build a career in IT Strong problem-solving skills and a willingness to learn Excellent communication and customer service skills An inquisitive and can-do attitude